SHIPPING & RETURNS
DISCLAIMER From USPS: Postal Service Priority Mail® products and First-Class® packages may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic.
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SHIPPING:
TameBella ships to contiguous U.S. states, Alaska, Hawaii, U.S. Territories, PO Boxes and APO/FPO addresses. International shipping are available, however, arrival of shipments will be take longer. ​Please be aware that orders could arrive in multiple packages.
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Processing Time
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Orders are processed for shipment within 2-5 business days (business days do not include Saturdays, Sundays, or holidays). This is not included in the estimated time frame for USPS to deliver the package.​​
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A USPS Tracking Number will be sent to your email. Once transported to a USPS postal service, it may take up to 24 hours before tracking information is available .
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We will not be able to provide more information than www.usps.com.(Enter your tracking number on the website and select Texting & Email Updates to receive daily updates where your package is via email or text).
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First Class Shipping (USPS) Estimated Delivery Date: Within 6 to 10 business days for packages. International shipping is estimated between 21 to 28 days.
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Priority Mail (USPS) Estimated Delivery Date: Within 3 to 5 business days for U.S. states and 15 to 25 days for international shipments. Depending on your state and cities postal services.
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FREE Shipping Promotions
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Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only.
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FREE or discounted shipping is available in the contiguous U.S. states only, and excludes Alaska, Hawaii, U.S. Territories, PO Boxes, APO/FPO addresses and oversized packages.​
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RETURNS:
Can I return the product?
Yes! The product MUST be unopened and never used. Follow these steps to return:
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Refund/Return Request must be sent within 48 hours of delivery.
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Send email to info@tamebella.com (include picture of product in the email).
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Subject line must say the following: RETURN Invoice # xxxxxxx First Name and Last Name.
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All return shipping fees will be the responsibility of the customer and will not be refunded.
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What if the product was damanged in shipping?
We stand by our products and will replace or refund your money. The product MUST be unopened and never used.
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Refund/Return Request must be sent within 48 hours of delivery.
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Send email to info@tamebella.com (include picture of procduct in the email).
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Subject line must say the following: DAMAGED Invoice # xxxxxxx First Name and Last Name.
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All returns and replacements will elvaulated on a case by case basis. Upon approval of return the return label will be provided via email. **You are required to return the damaged product within 7 days of receiving the return label.** Once the item has been received on our end, the new product will be expedited.